Shipping policy
Shipping, taxes, and discount codes are calculated at checkout.
Last Updated: May 2023
United States
Standard shipping: USD $9.99
FREE SHIPPING for orders over USD $69
Canada
Standard shipping: USD $24.95
FREE SHIPPING for orders over USD $99
International Order
Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees.
Refund policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging.
To start a return, you can contact us at returns@thelimemarket.com. If your return is accepted we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at returns@thelimemarket.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Shipping Restrictions
Shipping alcoholic beverages to the following states is prohibited:
- Alabama
- Arkansas
- Delaware
- Kentucky
- Mississippi
- Missouri
- Rhode Island
- Utah
Shipping restrictions are due to states laws.